FAQ’s

Frequently Asked Questions

What services do you offer?

At Nurturing Hearts Home Care Agency, we provide a wide range of services,
including:

  • Personal Care
  • Post-Surgery Care
  • Respite Care
  • Memory Care (Dementia & Alzheimer’s)
  • Chronic Condition Management
  • Nutrition & Meal Preparation
  • Companion Care
  • Medication Reminders
  • Light Housekeeping & Laundry
  • Transportation Assistance
  • Mobility Assistance & Fall Prevention
  • End-of-Life Comfort Care
  • 24/7 Care
  • Live-In Care
How do I know if home care is right for my loved one?

Home care can be a great option if your loved one needs assistance with daily activities, such as bathing, dressing, or meal preparation, or if they require specialized care due to a chronic condition, memory loss, or recovery after surgery. Contact us for a free consultation to discuss your loved one’s needs, and we’ll help determine the best care plan.

Are your caregivers trained and experienced?

Yes! All of our caregivers are highly trained, compassionate, and experienced. With over 24 years of caregiving experience, we carefully select our team to ensure they provide the highest standard of care. Our caregivers receive ongoing training and support to ensure they stay updated with the latest caregiving practices.

How do you create a care plan for my loved one?

We work closely with you and your family to develop a personalized care plan that meets your loved one’s specific needs. Our team assesses their physical, emotional, and social needs to create a tailored plan that includes the right type of care and services. The plan is regularly reviewed and adjusted as their needs evolve.

How can I get started with your services?

Getting started is easy! Simply contact us through our website or by phone, and we will schedule a free consultation. We will discuss your needs, answer any questions you have, and outline the next steps for starting care.

Do you offer 24/7 care?

Yes, we offer 24/7 care, which provides around-the-clock assistance for clients who require continuous support, whether for medical conditions, safety, or companionship.

How is the cost of home care determined?

The cost of home care depends on the services required, the level of care needed, and the number of hours of care. During your free consultation, we will provide a detailed breakdown of costs and discuss payment options. We are committed to finding a solution that works for you and your family.

Will my insurance cover the cost of services?

Many insurance plans, including Medicaid and long-term care insurance, may cover certain home care services. We recommend contacting your insurance provider directly to discuss coverage. Our team can also help guide you through the process to ensure you understand what is covered.

Can I change the care plan if my loved one’s needs change?

Yes! Care plans are flexible and can be adjusted as your loved one’s needs change. We regularly review care plans to ensure they’re aligned with current needs and goals. If you ever feel adjustments are needed, just let us know, and we’ll make the necessary changes.

How do you ensure the safety of your clients?

We take safety very seriously. Our caregivers are thoroughly vetted through background checks, and we ensure they are trained in safety protocols, including fall prevention, mobility assistance, and emergency procedures. We also regularly monitor and check in on our clients to ensure their ongoing well-being

What areas do you serve?

We proudly serve families in Pennsylvania, including Wynnewood and surrounding areas. For specific service areas, please contact us to confirm if we can accommodate your location.

How do I contact you for more information or to schedule care?

You can contact us via phone at 888-338-3230, email us at
info@nurturingheartshomecare.com, or fill out the contact form on our website.
We are happy to answer any questions and assist you with scheduling a
consultation.

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